Based on the spirit of “high quality, excellent service and development”, the concept of “quality products, reasonable price and caring service” and the principle of “responsibility and openness”, ZTELEC GROUP solemnly promises you .
1.The product is issued with the inspection certificate and the appropriate amount of instructions to ensure that the user can correctly install and use our products.
2.Our company guarantees that the products manufactured by the company are produced and inspected according to the relevant national standards, and the unqualified products will never leave the factory. The company guarantees to strictly fulfill and honor the three guarantees of products and strictly implement the relevant provisions of national industrial products after-sales service.
Our company’s service tenet: high-efficiency, responsible, and resolve doubts.
Our company’s service goal: to serve our customers only.
1.Q: Are you a trading company or a manufacturer ?
A: We are the most powerful manufacturer and exporter in the industry, and we started to produce insulation material Since 1958.
2.Q: How long is your delivery time?
A: Generally it is 3-7 days if the goods are in stock. Or it is 10-30 days if the goods are not in stock, it is according to quantity.
3.Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
4.Q: How can you guarantee the quality of mass production is same with the sample sent to me before?
A: Our warehouse staff will leave another same sample as yours. The production process will be under your requirement.
5.Q: What is your terms of payment ?
A: Payment≤1000 USD, 100% in advance. Payment≥1000 USD, 30% T/T in advance ,balance before shipment.
6.Q: Can the price be negotiated?
A: Yes, the price is negotiable. It can be changed according to your quantity or package. When you are making an inquiry, please let us know the quantity you want.